Booking FAQ: prices, fees, guest cards and parking
Can’t find your answer? Message us on WhatsApp at +43 664 2133191.
How do I book an apartment in Zell am See with KRONE?
Send your arrival date, number of nights and number of guests on WhatsApp to +43 664 2133191. We reply with the properties available for your dates, the price and the booking terms. There is no online checkout: every booking is confirmed in writing first.
Are prices shown on the website?
No. Prices depend on the season, the number of nights and the number of guests, so we quote each request individually.
Is final cleaning and tourist tax included in the price?
Usually not. Final cleaning and the local tourist tax are listed separately in your quote, so you see the full cost before you confirm.
Do the apartments have a kitchen?
Yes. Most of our properties have a fully equipped kitchen, which is why families often prefer them to hotel rooms.
Is parking available?
Most properties include free parking. We confirm parking for your specific property in your quote.
Which property sleeps the most guests?
The Mountain-View Apartment in Kaprun sleeps up to 12. Five more properties sleep up to 10: two chalets in Zell am See, the Luxury Penthouse and Luxury Villa in Kaprun, and the Luxury Chalet in Mittersill.
Do you have family apartments in Zell am See?
Yes. Both of our Zell am See chalets sleep up to 10 with four bedrooms and four bathrooms. For smaller families, the two-bedroom Family Apartment in Kaprun is about 15 minutes away.
What does the Zell am See–Kaprun Summer Card include?
The Summer Card is issued free by partner accommodation in the Zell am See–Kaprun region between 15 May and 31 October. It gives free or discounted entry to partner attractions such as the Kitzsteinhorn, the Schmittenhöhe and the Lake Zell lidos. We confirm which cards come with your stay in your quote.
Which languages do you speak?
We answer in English and Arabic.
Do you manage holiday homes for owners?
Yes. We market and manage apartments, chalets and villas in Austria for owners, covering bookings, guest communication, cleaning, maintenance coordination and owner reporting.
Before you book: a booking FAQ checklist
Before you book a stay in Zell am See or Kaprun, it helps to settle a few points. This is the checklist we run through with guests.
- Group size and bedrooms. Count adults and children separately and decide whether everyone can share rooms. This decides between a two-bedroom apartment and a four-bedroom chalet.
- Bathrooms. For two families travelling together, a property with a bathroom for each bedroom makes mornings much easier.
- Location. Zell am See for the lake and the town, Kaprun for the glacier and mountain excursions. They are about 15 minutes apart.
- Season. July, August, Christmas and the February holidays book up first. Spring, June, September and October are quieter.
- Extra costs. Final cleaning and the local tourist tax are charged in addition to the nightly price and are shown in your quote.
- Guest cards. In summer, many of our Zell am See and Kaprun properties include the Zell am See–Kaprun Summer Card, which covers a range of lifts and attractions. We confirm this for your property in writing.
- Parking and arrival. Most properties include free parking; arrival details are shared once your booking is confirmed.
When you are ready, send your dates and group size on WhatsApp. We check every suitable property and reply with the full price and terms. You can also compare all ten stays first.